Communication is the key to building strong teams to achieve common goals. The pandemic meant that teams could not meet in person. As a substitute, web conferencing software became the main way to communicate. If your teams are challenged by poor communication and a lack of face-to-face interaction, here are a few suggestions to get things moving again…
1. Keep in Touch
A key component for promoting cohesion among teams is to encourage regular communication. If meeting in person is not an option, the next best mode is video conferencing, as opposed to voice-only (or telephone) communication. The reason video communication is preferable to voice-only is because it allows for more authentic interaction. The act of seeing each other – and being able to read facial expressions – not only improves the quality of communication but also helps to strengthen bonds more than audio-only. It is easy to feel isolated when you do not go into the office. Scheduling weekly progress meetings is an excellent way to make sure everyone stays connected.
2. Make Yourself as Accessible as Possible
Although nothing can truly replace the benefits of an in-person workplace environment, you can make it a point of emphasis to be as consistent as possible in other areas. For example, offer to your team to be there for them via video, phone, and text when they need you. Sending your people the message, “You have access to me” is a powerful one that reinforces your commitment to them. Now, more than ever, it is even more important to welcome feedback and suggestions, if only for the reason that it promotes a feeling of connection. Perhaps someone has an excellent idea of how you can work together more effectively even though you are remote. Ask for the input. It will generate a greater sense of buy-in, and you may even implement some of those ideas which will strengthen your team.
3. Define Roles and Clarify Processes
When managing remote teams, everyone must understand his or her role. Set clear expectations and make sure the processes are clear. For example, when meeting via video you may want to consider requiring everyone to have their cameras on (see above). When team members are sitting at home feeling lost, it promotes a feeling of isolation. Encourage team members to reach out to each other and update each other on individual progress.
I’m a Certified Executive Coach specializing in building strong teams that maximize their potential to achieve breakthrough results. I can help analyze your team and help them embrace their strengths to overcome the challenges they face. My coaching methods get to the core of the issues, address limiting beliefs, and encourage reflection that strengthens each team member. I meet with people both in-person (locally), and through video communications. Contact me directly to set a complimentary consultation to explore the possibilities and potential. I look forward to hearing from you!